Frequently Asked Questions
Are there additional costs?
No. Your membership is valid for 12 months. Your membership will be extended after the first year unless you opt out.
Download Tactical Basketball for Windows
Click here to download Tactical Basketball for Windows
Download Tactical Basketball for Mac OSX
Click here to download Tactical Basketball for Mac OSX
Download Tactical Basketball for iPad
Click here to download Tactical Basketball for iPad
Download Tactical Basketball for Android
Click here to download Tactical Basketball for Android
Is support included?
Yes. Email and phone support are included with all memberships . You can email us at any time or give us a call from 9.00AM to 7.00PM ET.
Can I cancel my membership?
Yes, you can cancel at anytime. Your Tactical Basketball software will remain active until the membership period expires. You will not be billed for an additional year.
What payment methods do you accept?
We accept PayPal payments and also Visa, MasterCard and American Express.
All credit card payments are processed by PayPal for added security.
I forgot my password.
To change your password simply launch Tactical Basketball, go to Forgot Password, type-in your Email and click Send.
Shortly you will receive an email with instructions on how to change your password.
Can I use my membership on multiple devices?
Yes. Your membership is valid to use on your Mac, PC, iPad and / or phone without the need to purchase any additional membership (note: smartphone access is coming soon).
Can I upgrade from an individual user membership to a group membership?
Yes. Please contact us here and let us know the number of users you wish to add. We will follow up with a price quote.
How do I enter a coupon code?
Log on Tactical Basketball and click Subscribe at the bottom left corner.
You will be prompted with a window. Click Subscribe button under Serial, fill in the coupon / serial code, and click Activate.
If for some reason your account is not activated, please contact support.
How can I change my billing information?
Since all billing is processed by PayPal, all billing changes should be made on your PayPal account.